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Your Tide Card

Can I use my card abroad?

When you go abroad, our standard fee of £1 to withdraw cash at an ATM will apply.

Members on our Free plan will be charged a fee of 2.75% of the transaction amount, for card payments and ATM withdrawals in other currencies, as well as for GBP card payments made outside the UK.

As well as ATM withdrawals, your card will also work for chip and pin transactions in most countries. However, you won't be able to use the mag stripe* in the countries listed below:

(*The mag stripe, or magnetic strip is a type of security that was common in the UK prior to the introduction of Chip and PIN. It works by taking information held in the black strip on the back of the card to make payments.)

  • Brazil

  • India

  • Indonesia

  • Kuwait

  • Mexico

  • Moldova

  • Myanmar

  • Pakistan

  • Philippines

  • Romania

  • Saudi Arabia

  • Thailand

  • Turkey

  • United Arab Emirates

  • Vietnam

You won't be able to use your card in the countries listed below:

  • Afghanistan

  • Belarus

  • Bosnia & Herzegovina

  • Burundi

  • Central African Republic

  • Cuba

  • Dafur region of Sudan

  • Democratic People's Republic of Korea (North)

  • Democratic Republic of Congo

  • Eritrea

  • Guinea

  • Iran

  • Iraq

  • Lebanon

  • Libya

  • Mali

  • Myanmar

  • Nicaragua

  • Republic of Guinea-Bissau

  • Russia

  • Somalia

  • Sudan

  • Syria

  • Ukraine sanctioned regions (Donetsk, Crimea, Kherson, Luhansk and Zaporizhzhia)

  • Venezuela

  • Yemen

  • Zimbabwe

If you need to transact in these countries, get in touch via the app and speak to our Member Support team.

Should I carry another card?

Your card should work abroad, but we always recommend taking a backup so you have options while you're travelling.

Safety & Security

We have fraud monitoring systems in place in the UK and internationally for our members' protection. These systems may sometimes block certain payments if they look fraudulent, including transactions abroad. If you're having trouble with a transaction or a payment is wrongly declined, please get in touch with our Member Support team via the in-app chat.

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Tide Platform Limited (Tide) designs and operates the Tide website and app. Tide is not a bank. Tide is authorised by the Financial Conduct Authority (FCA) under the Electronic Money Regulations 2011 under firm reference number 900843 for the issuing of electronic money and the provision of payment initiation services and account information services under the Payment Services Regulations 2017. Tide is also authorised and regulated by the Financial Conduct Authority in relation to its credit and insurance broking activities (firm reference 718743). Tide is incorporated and registered in England and Wales with company number 09595646 and registered office at 4th Floor The Featherstone Building, 66 City Road, London, EC1Y 2AL. Tide offers bank accounts powered by ClearBank® Ltd (ClearBank) (account sort code is 04-06-05). ClearBank is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 754568. Eligible deposits with ClearBank are protected up to a total of £120,000 by the Financial Services Compensation Scheme (FSCS), the UK's deposit guarantee scheme. For further information visit Home. ClearBank Ltd is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 754568). Registered Address: ClearBank, Level 27, The Broadgate Tower, 20 Primrose Street, London, United Kingdom, EC2A 2EW. Eligible deposits held in the Tide Business Current Account (powered by ClearBank) are covered by the Financial Services Compensation Scheme (“FSCS”) subject to eligibility. All eligible deposits at the same bank are aggregated to determine the coverage level for each depositor up to £120,000, therefore if you have any other product/services with ClearBank these will be aggregated. To find out more and to check your eligibility please visit: About us . Some of Tide’s members also hold e-money accounts powered by PrePay Technologies Limited (PPT) (account sort code is 23-69-72). PPT is an electronic money institution authorised by the FCA under the Electronic Money Regulations 2011 under firm reference number 900010 for the issuing of electronic money. PPT holds an amount equivalent to the money in Tide current accounts in a safeguarding account which gives members protection against PPT’ insolvency. Tide Cards may be issued by both Tide and PPT, who are licensed by Mastercard International for the issuance of cards. The issuer of your Tide card will be identified on your monthly card statement. Tide Capital Limited is an appointed representative of P1 Investment Services Limited which is authorised and regulated by the Financial Conduct Authority under firm reference number 752005 to carry out such regulated activities as are involved in the provision of Tide Investment Account. Seccl Custody Limited is the custodian of assets held in Tide Investment Account and is authorised and regulated by the Financial Conduct Authority (firm reference number 793200) and registered in England and Wales under No. 10430958. Registered office 20 Manvers Street, Bath BA1 1JW. Tide, the Tide logo, the Swell, and Do Less Banking are trademarks and trade names of Tide Platform Limited, and may not be used or reproduced without the consent of the owner.