Tide Logo
Tide Logo


Tide Benefit Card

What are the accepted file formats and submission guidelines for receipt claims?

To keep your claim moving quickly, here is the condensed brief for your receipt submissions:

Submission Requirements

  • Allowed Formats: JPEG, PNG, or PDF.

  • File Limit: Maximum 5MB per file.

Best Practices

  • No Passwords: Ensure PDFs are unlocked so the review team can access them.

  • Keep it Simple: Use single-page PDFs focused specifically on the claim details.

  • Legibility: Ensure all text is clear and the edges of the receipt are visible.

Did you find this information useful?

Related articles