How Do I collect payments via Sepa Direct Debit?

Q: How Do I collect payments via Sepa Direct Debit?

With SEPA Direct Debit, your business can collect payments from your customers' accounts within the SEPA zone, provided that each customer has given you a direct debit authorization (a mandate). This is a convenient way to automate recurring or one-off collections. In the app, navigate to Payments / 'Receive money' / 'Collect direct debits' → Your customer will be notified before the collection date → Your business account will be credited (within up to 7 business days). Please note: This feature is only available to registered businesses and existing, verified sole traders who registered with Tide before June 10, 2026.

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Accepted Answer

With SEPA Direct Debit, your business can collect payments from your customers' accounts within the SEPA zone, provided that each customer has given you a direct debit authorization (a mandate). This is a convenient way to automate recurring or one-off collections. In the app, navigate to Payments / 'Receive money' / 'Collect direct debits' → Your customer will be notified before the collection date → Your business account will be credited (within up to 7 business days).

Please note: This feature is only available to registered businesses and existing, verified sole traders who registered with Tide before June 10, 2026.